We — meaning Uyolo S.r.l., (also "we," "our," or "us") — prepared this Privacy Policy to help you understand our practices with respect to the collection, use, and disclosure of personal information (hereinafter, “Personal Information” or “PI”) we collect from you through https://uyolo.io/, its subdomains, and any other website or applications owned by us (“Website”).
We collect information from you when you:
(i) Create or register an account
(ii) Submit requests, schedule a demo, or other communications to us
(iii) Contact us for customer support or technical support
(iv) Use our Website and services thereof
We may also collect information about you from our providers, insofar as they help us to provide or promote our product.
We may also obtain publicly-available business contact information.
Below is additional information about what we collect, depending on how you interact with the Website:
“Customer Information” consists of information related to your access or use of our Website, the creation of accounts, or that otherwise identifies you as an end user.
Customer Information includes:
Identifiers. This includes your name, surname, email address, and other similar identifiers.
Customer Records. This includes username and password, job title, company name, field of expertise.
Internet/Network Activity Information. This includes your browsing history, Ip address, log and analytics data, information about the device(s) used to access the Website, domain server, search history and information regarding your interaction with our Website, and other usage data.
Other Personal Information. This includes personal information you provide to us in relation to a survey, comment, question, request, or inquiry.
Inferences. This includes inferring your location using your IP address, or using data from your use of our Service to make predictions about your preferences, characteristics, predispositions, behavior, etc.
We collect information about how you use the Website and your actions on it, including your IP addresses, browser types, operating systems, ISPs, platform types, device types, and mobile device identifiers such as make and model, and mobile carrier. We may also use tools, including third-party tools, to collect analytics data. Some of this information is collected through the use of cookies and other tracking technologies, such as web beacons, pixels, session replay scripts, and similar technologies. Please see our Cookie Policy for more information about our use of cookies and similar tracking technologies.
This includes aggregated or de-identified information for a wide variety of statistical, analytical, and Website improvement purposes. The aggregation or de-identification process prevents the information from being reassociated or identified with any one customer account, user, or individual.
We use your PI to:
We disclose information we collect for specific purposes, including:
We collect and process your personal data for purposes set forth in this Privacy Policy. Where required by law, we obtain your consent to use and process your personal data for these purposes. Otherwise, we rely on another authorized legal basis (including but not limited to the performance of a contract or legitimate interest) to collect and process your Personal Data.
From time to time we may contact you with information about our products and services, including sending you marketing or advertising messages and asking for your feedback on our products and services. You can unsubscribe at any time from our marketing or advertising emails by clicking on the unsubscribe link at the bottom of the email or by contacting us at info@uyolo.io.
You have the following rights in respect of your personal data that we hold:
(i) right of access;
(ii) right of portability;
(iii) right to rectification;
(iv) right to erasure (right to be forgotten);
(v) right to restriction;
(vi) right to withdraw consent; and
(vii) right to object.
You also have the right to lodge a complaint to your local data protection authority. Information about how to contact your local data protection authority is available here.
If you wish to exercise one of these rights, please submit a request by:
Emailing info@uyolo.io with the subject line "European Rights Request".
Due to the confidential nature of data processing we may ask you to provide proof of identity when exercising the above rights.
We may transfer to and process your personal information in countries outside of the jurisdiction where you are located for the purposes described above. When required by law, we will ensure that we rely on an appropriate legal mechanism for the transfer, such as your consent, standard contractual clauses (or their equivalent), or adequacy decisions. You may ask us, using the contact information in this policy, for more information about the specific basis we use for transferring your data.
We store your personal information for no longer than necessary for the purposes for which it was collected, including for the purposes of satisfying any legal or reporting requirements, and in accordance with our legal obligations and legitimate business interests. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data; the potential risk of harm from unauthorized use or disclosure of your personal data; the purposes for which we process your personal data; and the applicable legal requirements.
Any information that we collect is subject to the Privacy Policy in effect at the time such information is collected. We may, however, revise the Privacy Policy from time to time. If a revision is material, as determined solely by us, we will notify you, for example via email. The current version will always be posted to our Privacy Policy page.